Housekeeping Supervisor

Key Roles and Responsibilities

Supervision of Housekeeping Staff:

Supervise room attendants, cleaners, and laundry staff.

Assign daily cleaning tasks and monitor staff performance.

Room Inspection:

Inspect guest rooms, bathrooms, and corridors after cleaning to ensure they meet the hotel’s cleanliness standards.

Ensure rooms are properly arranged before guests check in.

Maintaining Cleanliness Standards:

Ensure high standards of hygiene and cleanliness in all areas of the hotel.

Monitor cleaning procedures and correct mistakes when necessary.

Inventory and Supplies Management:

Monitor housekeeping supplies such as toiletries, cleaning chemicals, towels, and linens.

Request replenishment when items are running low.

Guest Service:

Respond to guest requests related to housekeeping (extra towels, room cleaning, etc.).

Ensure quick resolution of guest complaints related to cleanliness.

Reporting Maintenance Issues:

Report damaged furniture, faulty equipment, or plumbing/electrical issues to the maintenance department.

Staff Training:

Train new housekeeping staff on cleaning procedures, safety, and hotel standards.

Record Keeping:

Keep records of cleaned rooms, linen usage, and staff attendance.

Requirements

Interested candidates should possess a relevant qualification with 5 years experience.