FMCG Space - Westfield Consulting Limited
Job Summary
To manage and maintain the network infrastructure, as well as the acquisition, installation, maintenance, troubleshooting and repair of computer hardware devices
To manage all software applications running on the hardware devices and ensure that they provide adequate support in order to achieve set objectives.
Key Responsibilities
Provides robust IT platforms and infrastructure to support Logistics business operations.
Assists in implementing IT strategies, policies, and procedures
Plans, designs, and maintains data networks and servers
Provides technical support to users on network issues
Administers day-to-day operations of networks and servers
Implements LAN/WAN maintenance and management procedures.
Establishes and maintains user accounts, profiles, file sharing, access privileges on the company intranet
Installs, supports, and maintains both physical and virtual network servers and appliances
Oversees the day-to-day operation of computer networks
Liaises with the Internet Service Providers and other vendors for cost effective services in line with Service Level Agreements
Maintains computer peripheral equipment such as scanners, printers and ensures that these are prepared and ready to be used
Assists the Team Lead, Information Technology in the deployment of computer hardware around the company
Manages relationship with service providers to ensure seamless, cost effective and hitch free internet connectivity
Maintains logs and records of daily data communication transactions, problems, and remedial actions
Provides support and maintenance to the business’ software and applications
Installs client/server applications and essential software patches, carries out any required maintenance of applications and identifies compatibility issues, escalating appropriately
Supervises and performs hands on training for computer users and operators.
Develops and executes company-wide disaster recovery and business continuity plans with respect to software, data, and applications
Performs the addition, removal and updates of staff data and access rights in line with the information security policy.
To apply for this job email your details to victor.allu@westfield-consulting.com