Executive Housekeeper

Job Description

Co-ordinates availability of rooms with Front Office Manager.

Supervises the daily activities of the housekeeping staff.

Monitors the responses on customer comment cards, identifies problem areas and formulates solutions.

Together with Floor Supervisors, conducts daily and random inspections of hotel property, all housekeeping areas, and follows-up where necessary.

Informs Front Office about accurate room status.

Makes sure that furnishing, facilities and equipment within the housekeeping areas are maintained in the cleanest possible condition, and ensures that repair and maintenance is executed when needed.

Brings all needs for repair to the attention of the Engineering Department.

Oversees inventory, purchasing, disbursement, and cost control for all linen, uniforms, cleaning supplies, guest rooms and rest rooms supplies, laundry supplies, and housekeeping related machinery and equipment.

Schedules and supervises all rotational and special cleaning programs as required.

Secures keys in accordance with hotel’s key management guideline.

Responsible for “Lost and Found” items.

Orders and keeps track of uniforms for all employees.