E-Commerce / Operation Manager

Responsibilities
The Candidate will be responsible for;

Inspiring and motivating employees through positive encouragement and incentive initiatives.
Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue.
Enforcing regulatory and safety standard
Improving operational management systems, processes and best practices.
Helping the organization’s processes remain legally compliant.
Formulating strategic and operational objectives.
Managing budgets and forecasts.
Recruiting, training and supervising staff.
Finding ways to increase quality of customer service.
Long-term planning to support the company’s goals.
Coordinating different teams to foster an exchange of ideas for growth.
Planning for events and overseeing the day-to-day operations and ensuring that everything runs smoothly.
Requirements

Candidates should possess HND / B.Sc Degrees with 3 – 5 years relevant work experience.
Candidate should have:

A comprehensive understanding of the logistics systems
Experience in end-to-end process management
Excellent communication skills
Strong Problem-solving skills
Solid Troubleshooting skills
Familiarity with leading E-commerce Platforms
Good leadership and people management skill.