Card & Pin Dispatch Officer

Dispatch cards to the authorized card collectors from the bank
Prepare monthly billing report for card request by banks to the account unit
Delivery of cards to the authorized card collectors from the bank.
Duties & Responsibilities

Forwarding of all bank jobs to the issuing team to generate
Capturing of daily card and PIN requests from banks into a tracker
Sending of daily report on card requests to banks
Recording of all jobs in their different cards collection register
Ensuring all registers are signed by the card factory
Ensuring the Card movement folder from the card factory is signed
Sending of weekly reports to all banks on Mondays
Preparing monthly billing reports for cards request by banks to the account unit
Dispatching of cards to the authorized card collectors from the bank
Delivery of cards to the authorized card collectors from the bank
Filling and signing of all bank request forms according to the card.
Other duties as assigned.
Job Requirements

Minimum of an OND in any discipline.
1 – 2 years of cognate experience in a reputable organization.
Proficient in relevant computer applications
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Superior listening, verbal, and written communication skills
Ability to handle stressful situations appropriately
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities, and manage time effectively.