Admin Manager

Job Description

Develop and maintain strong relationships with assigned clients, understanding their business goals, needs, and challenges.
Proactively monitor client satisfaction and address any issues or concerns promptly.
Identify upselling and cross-selling opportunities within assigned accounts.
Conduct thorough needs assessments for clients, understanding their pain points and requirements.
Manage contracts and agreements with clients, ensuring compliance and adherence to terms and conditions.
Serve as the main liaison between clients and internal departments, facilitating clear and effective communication.
Track and analyze key performance metrics, such as revenue growth, client retention rate, and customer satisfaction scores.
Stay updated on industry trends, market conditions, and competitors’ activities that may impact clients.
Act as an advocate for clients within the organization, ensuring their needs are met and their feedback is heard.
Educational Qualification

B.Sc, Relevant certification.
At least 3 years work experience.
Skills and Qualifications:

Proven experience in administrative management or a related role
Strong organizational and multitasking skills
Excellent verbal and written communication abilities
Leadership and team management capabilities
Problem-solving and decision-making skills
Proficiency in office software and collaboration tools
Budgeting and financial management knowledge
Attention to detail and accuracy in work
Adaptability and flexibility in a dynamic work environment
Knowledge of relevant laws, regulations, and compliance requirements.
Remuneration
This position offers a competitive base salary of N100,000 – N120000 monthly.