Customer Service Officers

Job Responsibilities

Greet customers warmly and ensure a positive dining experience

Handle customer inquiries, feedback, and complaints professionally

Take orders (in-person or via phone/online platforms where applicable)

Coordinate with kitchen and service staff to ensure timely service

Monitor customer satisfaction and report issues to management

Maintain a clean and welcoming front-of-house environment

Support daily operations to ensure smooth service flow.

Requirements

Interested candidates should possess an SSCE, OND, or Bachelor’s Degree with 1-10 years experience.

Previous experience in customer service or hospitality is an advantage

Excellent communication and interpersonal skills

Polite, patient, and customer-focused attitude

Ability to work under pressure in a fast-paced environment.