Direct Sales Agent

Duties / Responsibilities / Accountabilities

Selling products and services using solid arguments to prospective customers
Performing cost-benefit analyses of existing and potential customers
Analyze the territory/market’s potential, track sales, and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends.
Continuously improve through feedback.
Maintaining positive business relationships to ensure future sales
Present, promote, and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop, and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed-upon sales targets and outcomes within the scheduled time.
Coordinate sales efforts with team members and other departments
Key Performance Indicators

Near zero incidence of customer complaint/negative.
Near zero incidence of untimely response to an escalation
Near zero incidence of untimely order delivery
Knowledge and Experience
Qualifications

Degree in Business or a related field
Strong interpersonal and communication skills,
Microsoft package proficiency.
Knowledge:

Proven work experience as a Sales Representative
Ability to create and deliver presentations tailored to the audience’s needs
Relationship management skills and openness to feedback.
Excellent knowledge of MS Office
Highly motivated and target driven with a proven track record in sales
Excellent selling, negotiation, and communication skills
Prioritizing, time management, and organizational skills