Compliance Officer

Summary

Responsible for developing the Quality strategy, policies, processes, standards, and systems for the organization. This includes auditing to ensure compliance.
Responsibilities

Ensure compliance with the customer requirements, quality policy, company standards, regulatory and international standards.
Analyse data on the effectiveness of the QMS and evaluate where continual improvements of the QMS can be made
Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan.
Implement all relevant procedures described in the Quality Management System (QMS).
Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
Update quality documentation and communicate to carry forward lessons learned from quality concerns.
Ensure that records are established and maintained to provide evidence that the QMS is being followed.
Ensure that Quality Objectives set by top management for measuring the performance of the QMS are achieved and regularly reviewed.
Ensure that top management undertakes periodic but regular assessments of customer satisfaction and that consequent improvements are identified and implemented.
Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
Ensure that a document control procedure is adopted to approve, review and update all changes to critical documents within the scope of the QMS.
Conduct risk assessments of processes and tasks in the department.
Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.
Communicate with personnel at all levels, internally and externally to the Company, in relation to Quality matters.
Introduce new systems and procedures where appropriate.
Train others in all aspects of the quality system and application of procedures
Undertake regular internal and process audits of the QMS.
Ensure corrective actions are undertaken to address non conformities found
Verify closure of non-conformities with Certification Bodies.
Hold quarterly audit performance meetings.
Manage the audit nonconformity data base.
Identify business improvement opportunities within the organization.
Perform any other duties as may be required by the organization.
Educational Qualifications and Requirements

A graduate Degree (B.Sc / HND) in any relevant field.
Minimum of 4 years relevant work experience.
Any relevant professional certification will be an advantage.
Certified Internal Auditor (ISO 9001:2015).
Knowledge and Skills:

Proficient understanding and use of the ISO 9001:2015 standard
Knowledge of risk assessment and management.
Data analysis and reporting.
Good Communication & Interpersonal Skillls.
Knowledge of document control and management.
Internal Audit methodology.