Customer Service Representative

Full Time
  • Full Time
  • Lagos

Reverse Aesthetics Limited

Job Summary

 

We are looking to hire a Customer Service Representative (Sales & Conversion) to manage client inquiries, convert leads into bookings, and ensure a seamless and professional client experience.

Responsibilities

 

Respond promptly to inquiries via WhatsApp, Instagram, phone, and other platforms

Convert inquiries in Job Summary to confirmed bookings and drive revenue

Follow up consistently on pending leads

Provide accurate information on treatments, pricing, and policies

Maintain proper booking records and update CRM systems

Upsell and cross-sell services where appropriate

Escalate medical or technical questions to the appropriate team

Requirements

 

Strong communication and interpersonal skills

Sales-driven mindset with ability to convert leads

Professional, polite, and customer-focused attitude

Ability to multitask and manage multiple conversations

Previous experience in customer service or sales is an added advantage.

Remuneration

 

₦150,000 monthly gross salary

Performance-based growth opportunities.

To apply for this job email your details to reverseaestheticsng@gmail.com