Account Receivable

Key Responsibilities

Generate and issue accurate invoices for deliveries (e.g., blood, oxygen, medical supplies, logistics services)

Track all receivables from hospitals, HMOs, NGOs, and corporate partners

Follow up proactively on outstanding invoices to ensure timely collections

Maintain strong relationships with hospital finance teams and key clients to resolve billing issues quickly

Reconcile customer accounts and investigate discrepancies in billing or payments

Post and allocate incoming payments (transfers, POS, cheques, etc.) accurately

Prepare weekly and monthly receivables aging reports and escalate long-outstanding debts

Collaborate with Operations and Key Account teams to validate service delivery before invoicing

Support contract-based billing, grant-funded projects, and partner-specific invoicing requirements

Ensure proper documentation and audit trail for all receivable transactions

Assist in month-end closing and revenue reporting.

Key Performance Indicators (KPIs)

Reduction in Days Sales Outstanding (DSO)

% of overdue invoices (aging >30/60/90 days)

Collection efficiency rate

Invoice accuracy rate

Turnaround time for issue resolution.

What Success Looks Like in This Role

Payments are collected on time with minimal escalation

Strong, professional relationships with hospital finance teams

Clean and accurate receivables records with minimal discrepancies

Improved cash flow to support uninterrupted medical logistics operations.