{"id":19118,"date":"2026-03-04T09:58:56","date_gmt":"2026-03-04T09:58:56","guid":{"rendered":"https:\/\/www.jobsinnaija.com\/?post_type=job_listing&#038;p=19118"},"modified":"2026-03-05T21:04:20","modified_gmt":"2026-03-05T21:04:20","slug":"o-peenice-adio-enterprises-lagos-full-time-customer-service-trainer","status":"publish","type":"job_listing","link":"https:\/\/www.jobsinnaija.com\/?job_listing=o-peenice-adio-enterprises-lagos-full-time-customer-service-trainer","title":{"rendered":"Customer Service Trainer"},"content":{"rendered":"<p>Responsibilities<\/p>\n<p>&nbsp;<\/p>\n<p>Develop digital and print educational material (e.g. videos and manuals)<\/p>\n<p>Organize classroom-style seminars about product features and sales techniques<\/p>\n<p>Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)<\/p>\n<p>Identify individual and team skills gaps<\/p>\n<p>Schedule regular training sessions (e.g. monthly or quarterly)<\/p>\n<p>Ensure new hires take on basic sales training courses, including communication and troubleshooting skills<\/p>\n<p>Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)<\/p>\n<p>Coordinate mentorship programs for new customer service representatives<\/p>\n<p>Assess the impact of each educational course on staff performance and client satisfaction<\/p>\n<p>Maintain updated records of training curricula and material.<\/p>\n","protected":false},"author":790,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_promoted":"","_job_location":"Lagos","_application":"hropeeniceglobent@gmail.com","_company_name":"O.Peenice Adio Enterprises","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[3],"class_list":{"0":"post-19118","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_type-full-time","7":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings\/19118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/users\/790"}],"wp:attachment":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19118"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-types&post=19118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}