{"id":20489,"date":"2026-03-25T15:38:49","date_gmt":"2026-03-25T15:38:49","guid":{"rendered":"https:\/\/www.jobsinnaija.com\/?post_type=job_listing&#038;p=20489"},"modified":"2026-03-25T23:53:22","modified_gmt":"2026-03-25T23:53:22","slug":"naji-realties-abuja-full-time-customer-care-officer","status":"publish","type":"job_listing","link":"https:\/\/www.jobsinnaija.com\/?job_listing=naji-realties-abuja-full-time-customer-care-officer","title":{"rendered":"Customer Care Officer"},"content":{"rendered":"<p>Key Responsibilities<\/p>\n<p>&nbsp;<\/p>\n<p>Greet and welcome guests, respond to their inquiries, and resolve any issues promptly<\/p>\n<p>Manage room assignments, check-in, and check-out processes<\/p>\n<p>Handle guest registrations, payments, and departures<\/p>\n<p>Maintain accurate records of guest information, room assignments, and billing<\/p>\n<p>Provide personalized support and recommendations to guests<\/p>\n<p>Coordinate with other departments to ensure seamless service delivery<\/p>\n<p>Resolve guest complaints and issues in a fair, prompt, and professional manner<\/p>\n<p>Maintain a clean and organized front desk area<\/p>\n<p>Participate in training and coaching to enhance customer service skills<\/p>\n<p>Requirements<\/p>\n<p>&nbsp;<\/p>\n<p>Bachelor\u2019s Degree in Social Sciences or equivalent required with a minimum of 2 years of customer service experience preferably in a hospitality industry<\/p>\n<p>Must reside in Abuja preferably around Utako<\/p>\n<p>Excellent communication, listening, and problem-solving skills<\/p>\n<p>Ability to work in a fast-paced environment and adapt to changing priorities<\/p>\n<p>Strong patience, empathy, and understanding<\/p>\n<p>Proficiency in computer software and technology<\/p>\n<p>Ability to work varying shifts, including evenings and weekends.<\/p>\n","protected":false},"author":790,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_promoted":"","_job_location":"Abuja","_application":"careers@najirealties.ng","_company_name":"Naji Realties","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[3],"class_list":{"0":"post-20489","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_type-full-time","7":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings\/20489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/users\/790"}],"wp:attachment":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20489"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-types&post=20489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}