Establish, build and strengthen relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals.
\nEnsure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc).
\nConduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer\u2019s needs and priorities.
\nPro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities.
\nPro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer\u2019s relationship with the Bank appropriately.
\nQualifications<\/p>\n
University Degree
\nExperience Required:<\/p>\n
At least 3 years experience in Personal and Private Banking.
\nKnowledge of the bank’s products, compliance procedures and regulations governing the management of financial services. Previous branch banking experience.
\nBehavioural Competencies:<\/p>\n
Articulating Information
\nEmbracing Change
\nEstablishing Rapport
\nFollowing Procedures
\nManaging Tasks
\nMeeting Timescales
\nProducing Output
\nSeizing Opportunities
\nShowing Composure
\nTeam Working
\nUpholding Standards
\nValuing Individuals
\nTechnical Competencies:<\/p>\n
Active Listening
\nBanking Process & Procedures
\nCustomer Understanding (Consumer Banking)
\nProduct and Services Knowledge
\nProduct Knowledge (Consumer Banking)
\nRisk Identification
\nTelephone Caller Handling<\/p>\n","protected":false},"author":22,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_promoted":"","_job_location":"osun","_application":"bin4usman123@gmail.com","_company_name":"Stanbic IBTC Bank","_company_website":"http:\/\/.","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[3],"class_list":{"0":"post-21266","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_type-full-time","7":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings\/21266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/users\/22"}],"wp:attachment":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21266"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-types&post=21266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}