{"id":21829,"date":"2026-04-18T21:11:46","date_gmt":"2026-04-18T21:11:46","guid":{"rendered":"https:\/\/www.jobsinnaija.com\/?post_type=job_listing&#038;p=21829"},"modified":"2026-04-19T22:49:31","modified_gmt":"2026-04-19T22:49:31","slug":"gwx-logistics-limited-lagos-full-time-customer-sales-representative-2","status":"publish","type":"job_listing","link":"https:\/\/www.jobsinnaija.com\/?job_listing=gwx-logistics-limited-lagos-full-time-customer-sales-representative-2","title":{"rendered":"Customer Sales Representative"},"content":{"rendered":"<p>Responsibilities<\/p>\n<p>&nbsp;<\/p>\n<p>Manage inbound and outbound calls professionally, addressing customer queries, concerns, and providing accurate information.<\/p>\n<p>Strive for first-call resolution to ensure customer satisfaction.<\/p>\n<p>Build and maintain positive relationships with customers through effective communication.<\/p>\n<p>Identify and assess customer needs to provide appropriate solutions.<\/p>\n<p>Collaborate with other departments to resolve complex issues and escalate problems when necessary.<\/p>\n<p>Record and document customer interactions, issues, and resolutions accurately.<\/p>\n<p>Stay informed about the company&#8217;s logistics services, pricing, and policies.<\/p>\n<p>Provide detailed information about products and services to customers.<\/p>\n<p>Keep abreast of industry trends and updates.<\/p>\n<p>Adhere to established call center protocols, procedures, and standards.<\/p>\n<p>Follow up on customer inquiries promptly and ensure timely resolution.<\/p>\n<p>Collaborate with team members to achieve departmental goals.<\/p>\n<p>Gather and document customer feedback to contribute to continuous improvement.<\/p>\n<p>Share insights on customer preferences and common issues with the team.<\/p>\n<p>Utilize call center software and technology to efficiently manage customer interactions.<\/p>\n<p>Accurately enter and update customer information in the database.<\/p>\n<p>Meet and exceed individual and team performance targets.<\/p>\n<p>Regularly participate in training sessions to enhance skills and knowledge.<\/p>\n<p>Ensure business growth and profitability within assigned accounts<\/p>\n","protected":false},"author":790,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_promoted":"","_job_location":"Lagos","_application":"jobs@greaterwashingtonng.com","_company_name":"GWX Logistics Limited","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[3],"class_list":{"0":"post-21829","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_type-full-time","7":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings\/21829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/users\/790"}],"wp:attachment":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21829"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-types&post=21829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}