{"id":24637,"date":"2026-06-07T05:08:50","date_gmt":"2026-06-07T05:08:50","guid":{"rendered":"https:\/\/www.jobsinnaija.com\/?post_type=job_listing&#038;p=24637"},"modified":"2026-06-07T11:29:03","modified_gmt":"2026-06-07T11:29:03","slug":"outsource-nigeria-omni-channel-lagos-full-time-crm-manager","status":"publish","type":"job_listing","link":"https:\/\/www.jobsinnaija.com\/?job_listing=outsource-nigeria-omni-channel-lagos-full-time-crm-manager","title":{"rendered":"CRM Manager"},"content":{"rendered":"<p>Requirements<\/p>\n<p>&nbsp;<\/p>\n<p>Minimum of a B.Sc. \/ HND qualification in Marketing, Business Administration, Mass Communication, Economics, or any related discipline.<\/p>\n<p>5-10 years proven experience as a CRM Manager, Customer Success Manager, CRM Administrator, or in a similar role.<\/p>\n<p>Demonstrable experience in CRM administration, including automation workflows, dashboard reporting, customer data management, and data quality control processes.<\/p>\n<p>Strong working knowledge of CRM platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or similar systems.<\/p>\n<p>Experience using Omni Desk or equivalent customer engagement\/customer support platforms.<\/p>\n<p>Solid understanding of customer segmentation, customer lifecycle management, retention strategies, and marketing automation tools.<\/p>\n<p>Strong analytical mindset with the ability to interpret customer data, generate reports, and provide actionable business insights.<\/p>\n<p>Excellent communication, stakeholder management, project management, and problem-solving skills.<\/p>\n<p>Ability to manage multiple projects, improve customer experience processes, and drive CRM optimization initiatives.<\/p>\n<p>Core Competencies:<\/p>\n<p>&nbsp;<\/p>\n<p>Customer relationship management.<\/p>\n<p>Data analysis and reporting.<\/p>\n<p>Marketing automation.<\/p>\n<p>Team collaboration and leadership.<\/p>\n<p>Campaign management.<\/p>\n<p>Strategic thinking and execution.<\/p>\n<p>Salary &amp; Benefits<\/p>\n<p>&nbsp;<\/p>\n<p>Salary: N400,000 \/ month.<\/p>\n<p>HMO \/ Medical Insurance.<\/p>\n<p>Performance Bonuses.<\/p>\n<p>Career Growth Opportunities.<\/p>\n<p>Professional Training &amp; Development.<\/p>\n","protected":false},"author":790,"featured_media":0,"template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_promoted":"","_job_location":"Lagos","_application":"jobs@outsourcenigeria.com","_company_name":"Outsource Nigeria - Omni Channel","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[3],"class_list":["post-24637","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job-type-full-time"],"_links":{"self":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings\/24637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=\/wp\/v2\/users\/790"}],"wp:attachment":[{"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24637"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.jobsinnaija.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob-types&post=24637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}