Customer service manager

Full Time
  • Full Time
  • Abuja

DEF Pharmaceuticals

·         Serves as demand managers for the supply chain operation.

·         Liaise with distributors, hospitals, pharmacies for any supports that will facilitate cordial business relations.

·         Confirm LPOs and liaise with Medical Sales Representative on product swap, quantity corrections etc.

·         Follow up on debts and ensure timely recovery

·         Compile global distributor inventories and advise on stock movement.

·         Monitor company social platforms and improve traffic on sites by inviting and encouraging internal and external customers to visit company social sites.

·         Monitor and manage the marketing calendar and send out prior reminders to regions and territories. Collate and submit marketing program reports from territories to the PM

·         Timely collation of weekly and monthly reports from regions and sending of same to the sales and marketing department every month.

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