Female Customer Service Executive

Full Time
  • Full Time
  • Abuja

KWALITY CONCEPT

·         Serves as demand managers for the supply chain operation.

·         Liaise with distributors, hospitals, pharmacies for any supports that will facilitate cordial business relations.

·         Confirm LPOs and liaise with Medical Sales Representative on product swap, quantity corrections etc.

·         Follow up on debts and ensure timely recovery

·         Compile global distributor inventories and advise on stock movement.

·         Monitor company social platforms and improve traffic on sites by inviting and encouraging internal and external customers to visit company social sites.

·         Monitor and manage the marketing calendar and send out prior reminders to regions and territories. Collate and submit marketing program reports from territories to the PM

·         Timely collation of weekly and monthly reports from regions and sending of same to the sales and marketing department every month.

·         Assist in resolving any marketing function that may be assigned to you from time to time.

·         Prepare and modify documents including correspondence, reports, drafts, memos and emails.

·         Schedule and coordinate meetings, appointments and travel arrangements for the marketing department.

·         Attend to customers’ complaints and get them resolved within 24 hours.

·         Act as the liaison Officer between the field force and the other departments and get all their issues resolved within 24 hours.

·         Ensures that customers stock is invoiced and dispatched as at when due and on time.

·         Manages the company’s call center with all the professional ambience

·         Ensures that the reception is well kept and arranged to suit the ambience of a corporate organization.

Any other duties as may be assigned from time to time.

To apply for this job email your details to topnotchrecruitment01@gmail.com